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Benjamin P. Taylor
Benjamin P. Taylor

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3 days ago

#systemschange: the dangers of over-correcting in a good cause

If you want to save the world, run a business in a better way, help people with creativity, innovation, or generally create a better future… …you need to go beyond correcting the way things are currently done, and shine a light on yourself, too. As a world, we need to…

Systems Change

3 min read

#systemschange: the dangers of over-correcting in a good cause
#systemschange: the dangers of over-correcting in a good cause

5 days ago

What if we treated people as people, instead of employees?

I see a lot of posts and articles at the moment about ‘employee engagement’, particularly in the context of ‘but won’t we lose employee engagement, if people work from home more’? Well, yes, you might. But if your view of how to get people motivated and engaged to do their work is based on the assumption that they are contracted on a permanent basis, sitting in a place you control for eight hours a day, and someone leaving or not being…

Future Of Work

3 min read

What if we treated people as people, instead of employees?
What if we treated people as people, instead of employees?

6 days ago

Delight and dissonance on the Future Leaders Scheme (FLS)
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Nour Sidawi

Nour, I don't know what feedback - if any - you want on this very heartfelt piece.

Nour, I don't know what feedback - if any - you want on this very heartfelt piece. I think it's wonderful you are expressing yourself and important that this is out there! …

3 min read


Jun 22

Are you a naive enthusiast, an oversimplifying populariser, a gooroo, or a curmudgeon?
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2

Benjamin P. Taylor

Steven Shorrock has taken some inspiration from this model and, nicely, turned it into a positive…

Steven Shorrock has taken some inspiration from this model and, nicely, turned it into a positive framing at https://humanisticsystems.com/2022/06/22/on-the-spread-of-ideas-four-roles-and-four-traps/

1 min read

Steven Shorrock has taken some inspiration from this model and, nicely, turned it into a positive framing at

https://humanisticsystems.com/2022/06/22/on-the-spread-of-ideas-four-roles-and-four-traps/

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Jun 22

Demand management is a very bad idea — think about the need-to-demand curve

Most of the good ideas in #customerrelations, ‘customer relationship management’, ‘demand management’, #digital and #technology in general are VERY BAD ideas unless you continue to deeply learn what your customers actually need. It goes like this: 1- what customers ask for and actually need is specific to their context. But we only hear what the customers want once it is translated into our language (estate agents turn ‘I want to view this house’ into ‘I want to subscribe to your selection of houses…

Customer Experience

4 min read

Demand management is a very bad idea — think about the need-to-demand curve
Demand management is a very bad idea — think about the need-to-demand curve

Jun 20

18 tips from 18 years in consulting

What lessons would you pass on about your industry, given the chance? Here are 18 I put together…. >>Sales and growth 1. Sales is a profession — but should never be separated from delivery, or you will sell what cannot be delivered 2. Most sales happen through relationships, especially with happy clients 3. Be opportunistic, strategically — growth usually comes (despite strategic…

Consulting

3 min read

18 tips from 18 years in consulting
18 tips from 18 years in consulting

Jun 19

Transduction — leading transformation — Issue #54

This week’s newsletter, including my upcoming vents… What the hell is systems | complexity | cybernetics anyway? — chosen-path.org UPDATE — slides, video, notes now in edited post at https://www.linkedin.com/posts/antlerboy_systems-convening-systems-practice-systems-activity-6942014940794789888-c6He Today I’m doing a one-hour talk (see https://q.health.org.uk/event/systems-convening-systems-thinking-and-systems-practice-with-ben-taylor/ — you can still join if you see this when I…

8 min read

Transduction — leading transformation — Issue #54
Transduction — leading transformation — Issue #54

Jun 15

So. Today is a migraine day.

And it’s another one of those personal posts, I’m afraid. Is the lesson ‘feel sorry for me, for I am afflicted (and possibly sorry for myself)?’ or ‘don’t feel sorry for me, for I am strong and self-reliant — but obviously *especially* strong and self-reliant because I have this extra…

Migraines

4 min read

So. Today is a migraine day.
So. Today is a migraine day.

Jun 13

What the hell is systems | complexity | cybernetics anyway?

UPDATE — slides, video, notes now in edited post at https://www.linkedin.com/posts/antlerboy_systems-convening-systems-practice-systems-activity-6942014940794789888-c6He Today I’m doing a one-hour talk (see https://q.health.org.uk/event/systems-convening-systems-thinking-and-systems-practice-with-ben-taylor/ — you can still join if you see this when I publish — and you can see the board at bit.ly/systems3board …

Systems Thinking

2 min read

What the hell is systems | complexity | cybernetics anyway?
What the hell is systems | complexity | cybernetics anyway?

Jun 10

Transduction — leading transformation — Issue #53

A heavy week, this week, so a shorter selection — lots of events coming up! Systems convening, systems thinking, and systems practice with Benjamin Taylor | Q Community — q.health.org.uk Systems thinking and complexity expert Benjamin Taylor will shed light on the increasingly popular practice of Systems Convening. 13 Jun…

10 min read

Transduction — leading transformation — Issue #53
Transduction — leading transformation — Issue #53
Benjamin P. Taylor

Benjamin P. Taylor

business evolutionary www.bentaylor.com all pieces duplicated at www.chosen-path.org

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