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Benjamin P. Taylor
Benjamin P. Taylor

1K Followers

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1 day ago

‘Digital’ vs ‘service design’ vs ‘BPR’ vs ‘TOMs’, versus designing services, in organisations, for people (and the role of GDS)

Great comments from John Mortimer here. https://www.linkedin.com/feed/update/urn%3Ali%3Aactivity%3A7047891163189493760/ In response to https://www.gov.uk/government/publications/roadmap-for-digital-and-data-2022-to-2025/transforming-for-a-digital-future-2022-to-2025-roadmap-for-digital-and-data They make me reflect how sad it is that GDS originally had to cherry pick their ‘top 25’ ‘services’ for the transformation dashboard based on them being entirely transactional and optimally suitable for online self-service. (History here: https://gds.blog.gov.uk/story-2013/)…

Service Design

3 min read

‘Digital’ vs ‘service design’ vs ‘BPR’ vs ‘TOMs’, versus designing services, in organisations, for…
‘Digital’ vs ‘service design’ vs ‘BPR’ vs ‘TOMs’, versus designing services, in organisations, for…
Service Design

3 min read


1 day ago

Transduction — leading transformation — Issue #82

Hey all Feeling hopeful this week, after a short actual holiday. ‘It’s not the despair — I can stand the despair. It’s the hope!’ Hope you are too — ‘hope and optimism, in spite of the present difficulties’. Come to one of my upcoming events if you want to keep…

5 min read

Transduction — leading transformation — Issue #82
Transduction — leading transformation — Issue #82

5 min read


4 days ago

Have you ever experienced a Time Out Of Time?

Join the discussion on LinkedIn: https://www.linkedin.com/posts/antlerboy_time-out-of-time-toot-activity-7046729884106133505-8POM/ A moment when the action of work, play, or society stops. A freeze-frame, when the actors step out of the scene and turn to face the audience — to face each other — and can explain their motivations, their feelings, their *experience* which is…

2 min read

Have you ever experienced a Time Out Of Time?
Have you ever experienced a Time Out Of Time?

2 min read


Mar 24

Transduction — leading transformation — Issue #81

Some things seem to come around regularly , and I have a lot of exciting events coming up… https://www.systemspractice.org/courses/csp2-consulting-systems-practice-interventions-b-core-05d http://ieomsociety.org/zambia2023/lean-six-sigma/ https://stream.syscoi.com/2023/03/09/the-systems-thinking-summit-a-place-for-systems-thinkers-to-meet-15-17-mary-2023-online-7-10pm-new-york-time/ https://key-notion.com/operational-excellence-process-transformation-summit-hamburg/

4 min read

Transduction — leading transformation — Issue #81
Transduction — leading transformation — Issue #81

4 min read


Mar 22

What did we learn from the Covid period? What did we fail to learn? And what might we still go back and learn, before it’s too late?

Join the discussion on LinkedIn: https://www.linkedin.com/posts/antlerboy_opex-agenda-activity-7044208799124996096-8ebM?utm_source=share&utm_medium=member_desktop We’re now living in the #future we were speculating about, three years after lockdown. Plenty has changed in the #economy, #management, and particularly in the work/life patterns in our organisations. …

4 min read

What did we learn from the Covid period?
What did we learn from the Covid period?

4 min read


Mar 17

Implementing Requisite Agility Workshop for Change Agents

Attention Change Agents! Are you ready to join the Requisite Agility movement? The University of Brighton’s 20 years of research has revealed that agility needs to be customized and tailored to individual organizations rather than following a ‘one-size-fits-all’ approach. The Implementing Requisite Agility Workshop on 21–22 April 2023 is the perfect opportunity to become a founding member of this movement. Limited places are available, so act fast to secure your spot! During this two-day workshop, you will gain the knowledge and skills necessary to facilitate fit-for-purpose agility and co-create essential conversations to accelerate benefits to profit, people, and planet. Use code “rawork30” for a 30% discount. Don’t miss out on this transformative opportunity! https://lnkd.in/dH4_XUkG

1 min read

Implementing Requisite Agility Workshop for Change Agents
Implementing Requisite Agility Workshop for Change Agents

1 min read


Mar 15

How do you cope when there’s a sudden release of strong emotions in a meeting or facilitated workshop?

Join the discussion on LinkedIn: https://www.linkedin.com/posts/antlerboy_how-do-you-cope-when-theres-a-sudden-release-activity-7041677935501586432-ahks How do you cope when there’s a sudden release of strong emotions in a meeting or facilitated workshop?

3 min read

How do you cope when there’s a sudden release of strong emotions in a meeting or facilitated…
How do you cope when there’s a sudden release of strong emotions in a meeting or facilitated…

3 min read


Mar 8

Which horse are you backing to bring us creativity, innovation, and productivity in the future?

Join the discussion on LinkedIn: What do you think is the future of organisational transformation?https://www.linkedin.com/posts/antlerboy_opex-process-summit-hamburg-activity-7039142330162946048-f-Ho From Frederick Taylor’s The Principles of Scientific Management in 1911 to The Machine That Changed The World in 1990, the 20th Century was one of relentless focus on — and evolution of — operational excellence.

2 min read

2 min read


Mar 6

Stochastic parrots will keep us trapped in our own mediocrity

LinkedIn is now doing banal AI-generated articles on a range of ‘business’ topics and inviting ‘experts’ to ‘contribute’, within pre-defined subsections. They’re so far off the mark that they’re not even wrong. They make sweeping generalizations and provide trite advice that is completely disconnected from the real world of business…

1 min read

Stochastic parrots will keep us trapped in our own mediocrity
Stochastic parrots will keep us trapped in our own mediocrity

1 min read


Mar 6

Never doubt that a small group of thoughtful, committed citizens can change the world®

I mentioned this once on twitter, it’s an interesting story Today, David Ing liked a post from Ken Homer on LinkedIn, which put it in my timeline: https://www.linkedin.com/posts/kenhomer_margaret-meades-quote-with-the-correct-annotations-activity-7036514068446220288-lN_t?utm_source=share&utm_medium=member_desktop It features this image: My response: To add some much-needed annotations 😉 The original quote (which she may or may not have said) is of course trademarked

1 min read

Never doubt that a small group of thoughtful, committed citizens can change the world®
Never doubt that a small group of thoughtful, committed citizens can change the world®

1 min read

Benjamin P. Taylor

Benjamin P. Taylor

1K Followers

business evolutionary www.bentaylor.com all pieces duplicated at www.chosen-path.org

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