Agility isn’t a thing. Join the discussion on LinkedIn: https://www.linkedin.com/posts/antlerboy_vuca-isnt-a-condition-its-an-experience-activity-7072106793539108864-Eh95 The volatility, uncertainty, complexity, and ambiguity we experience depends on * our intent — what we’re trying to achieve * our framing and perspective — how we’re seeing things * the context and our interpretation of it * our ability…

This week: Upcoming Events Operational excellence Understanding complex systems Cybernetics Systems Thinking Community Leadership Upcoming Events: Hamburg, Operational Excellence and Process Transformation. 14 June 2023–16 June 2023 Unlock your organisation’s full potential with the operational excellence and process transformation summit! Join industry leaders, experts, and peers for two days of insights, learning…

Join the discussion on LinkedIn: https://www.linkedin.com/posts/antlerboy_amazon-customerservice-customersatisfaction-activity-7069576489825935360-FeUL What’s your best story of being asked for pointless feedback? Then you’ve experience FEEDBAIT- fake feedback (misleadback) that companies use for a variety of purposes, none of them good: - to punish or reward #customerservice employees, usually working within a broken system, for how…

This week: Upcoming Events Operational excellence Challenging orthodox management thinking Transdisciplinarity Agility Systems Thinking Upcoming Events: Hamburg, Operational Excellence and Process Transformation. 14 June 2023–16 June 2023 Unlock your organisation’s full potential with the operational excellence and process transformation summit! Join industry leaders, experts, and peers for two days of insights, learning…

Join the discussion on LinkedIn: https://www.linkedin.com/posts/antlerboy_opex-summit-hamburg-activity-7064495853209567232-Cjk4 As we ramp up to the Hamburg summit in June, I’m thinking about what’s changing. Is it new technology — with automation, Large Language Models, better interoperability and digital supply chains? Could it be changes in management approaches — flat organisations, networks, ecosystems?

My post this week was about ‘curmudgeons’ — a particular space in my ‘four quadrants of thinking thread’ map that I mostly hope to avoid — and am somewhat successful in doing so. But I find myself more of a naive enthusiast in preparing for some events and projects I…

Thanks for referencing my piece - and the much more comprehensive, authoritative and better organised piece by GK Van Patter. I look forward to the next steps of the journey...

Join the discussion on LinkedIn: https://www.linkedin.com/posts/antlerboy_how-do-salty-curmudgeons-become-activity-7061957308066521091-Nt17/ What are YOU a curmudgeon about at work? What unpopular opinion do you stubbornly hold on to? What can you not resist correcting people on? __ We’ve all met them. People who seem to have a lot to offer. A different, challenging perspective. And…

Join the discussion on LinkedIn: https://www.linkedin.com/posts/antlerboy_technology-ai-llm-activity-7059428340700430336-OyKy?utm_source=share&utm_medium=member_desktop If you think about AI as a shaper of the world around us, what’s one change you see? I don’t mean ‘what jobs will be replaced’ or ‘who will be the winners and losers’. I mean that the usefulness of LLM’s will change the…