Do you want to make public services work better? Join us!

Do you want to make #publicservices work better? Join us!

Join the conversation on LinkedIn at https://www.linkedin.com/posts/antlerboy_systems-innovation-public-sector-conference-activity-7302608441888460803-NSKD

Relational public services can transform our communities — but why do successful examples remain stuck in short-term bubbles? At the Systems Innovation conference, we dug into the tension between transactional approaches and relational methods that truly put people at the centre of service. We explored how governance and cultural resistance can prevent even the most promising innovations from scaling up, even when they deliver better outcomes and real savings.

Key takeaways from the day included:

- a call for systemic thinking in public service transformation,

- the urgent need to shift from transactional to relational methods built on trust and human connection, and

- the challenge of scaling deep change in environments resistant to #innovation.

We debated policy design and #governance innovation, the ‘cautiously promising’ role of ‘#AI’ in public services, and the importance of adaptive #leadership and interdisciplinary collaboration.

These insights underscore the need to embed learning-based governance and dismantle the bureaucratic barriers that keep our best ideas on the fringes. See the attached short summary for more.

The conversations, from inspiring examples like public health in Amsterdam to bold new ideas on system redesign, left us with a clear challenge:

How do we move these ideas from the margins to the mainstream?

>>>JOIN US!

1. Tomorrow’s feedback event (Wed 5 March, 10am) is our chance to unpack these debates further and co-create actionable strategies with our sensemaking community — and get a full session-by-session rundown of the event.

Sign up for tomorrow’s review session — March 5, 10am https://www.systemsinnovation.network/events/si-public-sector-conference-followup-discussion — and all credit to Systems Innovation and their Governance and London hubs for organising another brilliant event!

2. Join our free, open sensemaking community — kick-off Wednesday 12 March 2pm to continue rethinking governance and embracing a model where people and relationships drive public value.

https://sensemaking.groups.io/ — join to make sense of #devolution and #localgovernmentreorganisation, for extended question and answers with the head of public service reform for Greater Manchester, estuarine mapping, #dowith, and more …

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How can we overcome the invisible barriers that keep our most effective ideas from reshaping our system?