Essential practices for organisation — talk on 13 July

  • things you make a commitment to
  • things you do regularly
  • things you get better at, through practice
  • productively have honest conversations, ‘discuss the undiscussable’, and surface reasoning and emotions?
  • actively achieve clarity of relationships, task, roles and broader activities and programmes?
  • learn at single, double, and triple loop level
  • shape a culture which enabled and supported willing productivity
  • measure and remain focused on actual customer value — as the customers see it?

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