Transduction — leading transformation — Issue #127

Benjamin P. Taylor
13 min readApr 12, 2024

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This week:

  • Upcoming Events
  • Systems and Complexity in Organisation
  • Podcasts
  • Management

Upcoming Events:

SE Stakeholder Engagement — Productive Conversations (0.5d)

This training programme could equally be called ‘honest conversations’, ‘difficult conversations’, ‘constructive conversations’, or ‘challenging conversations’.

Fundamental to the success and flavour of organisational life — and systems practice interventions — are the quality of conversations we are able to have. If we can develop an honest and shared attempt to get at shared understanding — shared ‘truth’ if you like — or at least to fully appreciate each others’ understanding — then we can make true progress.

This interactive session will:

  • Discuss different types of feedback / difficult conversation
  • Understand how the brain rationalises and protect us
  • Increase awareness of our own habits and perceptions
  • Prepare and plan for a difficult conversation
  • Have effective performance conversations
  • Learn how to respond / look after yourself in the moment

And help you to have productive conversations even when it seems most unlikely. You will need to bring a record of an ‘unproductive’ conversation you have had, or fear having, and be prepared to work with others around it and other examples. You will end the session with the ability to surface more productive conversations even when it is difficult.

Trainer
These courses are delivered by Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.

Pricing Info

£250 +VAT

To enquire please go on this link: https://www.systemspractice.org/courses/ise-stakeholder-engagement-productive-conversations-05d

ILG Large Group Interventions (1.0d)

In a classic 2005 article, ‘Techniques to Match our Values’, Weisbord set out the ‘learning curve’, with a movement from ‘experts solve problems’ to ‘’everybody’ solves problems’ to ‘experts improve whole systems’ to ‘’everybody’ improves whole systems’. Inherent in the development of systems practice from the start has been recognition of ‘the whole’, which comes in various forms from group dynamics to organisational viability.

This programme will give an overview of intervention approaches which ‘bring whole systems into the room’ rather than have a few experts work on individual issues. We will look at some of the history and the wide range of interventions that have been developed, and provide an overview of some of the most interesting.

We will compare and contrast these approaches and provide ‘ways in’ to consider when, and which, large group intervention might be an appropriate part of a systems practice intervention.

Trainer
These courses are delivered by Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.

Pricing Info

£500 +VAT

To enquire please go on this link: https://www.systemspractice.org/courses/ilg-large-group-interventions-10d

ICS3 Workshop Design (0.5d)

This module provides learners with an understanding of the design of workshops and relevant considerations, taking into account the potentially very different contexts and definitions of what a ‘workshop’ is. It introduces a range of tools and approaches for workshop design, building on the facilitation module. It gives tools to consider evaluation and learning about workshop design, and compares various approaches, enabling learners to better select and apply appropriate workshop design approaches to their context.

A workshop can be distinguished from a meeting (though the boundaries may be blurry at times), by some of the following indicators:

  • intensive discussion and activity, designed to progress thinking and planning
  • intentionally designed activities (rather than simply an agenda), or flow
  • an impact focus, usually above and beyond just a discussion or decision — some kind of output taking an intervention or initiative forward

An alternative use of the work, to workshop (something), refers to taking a product or idea into a period of intense focused experimentation and development, often bringing in fresh or different perspectives than the original developers of the product or idea. This is of course closely related, but implies some partly-developed ‘content’ as the workshop focus, as opposed to simply a product or idea. In either case, some input is expected to a workshop, whether process, content, or both.

The learning will cover:

  • What a workshop is
  • Where and when we might use a workshop
  • A range of tools and approaches
  • How to appropriately select an approach, and design a workshop to fit the requirements in context
  • The importance of reflection and how to evaluate and build a learning loop
  • Workshop design tools, core and conceptual

This is a very practical, hands-on course based on you creating an initial workshop design from your context, using sources offered, and sharing and discussing it in the session.

This course complements the course on Facilitation for systems practice interventions, though they can be done independently or in any order.

Trainer
These courses are delivered by Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.

Pricing Info

£250 +VAT

To enquire please go on this link: https://www.systemspractice.org/courses/ics3-workshop-design-05d

ICS2 Facilitation Skills for Systems Practice Interventions (0.5d)

This course provides learners with an understanding of the facilitation relationship in the context of systems intervention itself, and of the challenges it brings. It introduces a range of tools and practices for facilitation and provides guidance on workshop planning. Finally, it compares various approaches to facilitation, enabling learners to develop a stronger sense of the kind of facilitator they want to be.

Topics covered include:

  • The facilitraining rainbow — where do you stand?
  • Divergence, emergence, convergence;
  • Differentiation and integration method;
  • Adaptive change;
  • Facilitation for ‘robust systems’;
  • Session planning and session flow;
  • The perceptual positions;
  • Ground rules for workshops and ways into partnership;
  • Maintaining your authenticity;
  • Peter Block’s ‘six conversations that matter’;
  • Chris Corrigan’s ‘seven little helpers’;
  • Hosting and guiding and/or customer services;
  • Context cues;
  • History and three futures;
  • Power tools and making concrete — Naming The Thing.

Trainer
These courses are delivered by Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.

Pricing Info

£250 +VAT

To enquire please go on this link: https://www.systemspractice.org/courses/ics2-facilitation-skills-systems-practice-interventions-05d

ICS1b Consulting for Systems Practice Interventions — (b) Core (0.5d)

This course provides learners with a deeper understanding of:

  • Discovery and research into the client system;
  • Power questions, layers of analysis, and objectifying ‘the system’;
  • Research and action-based approaches;
  • Third-party and whole systems approaches;
  • Maintaining the balance of responsibility for deep engagement;
  • Structuring analysis and feedback, developing commitment;
  • Choosing dirty or clean consulting.

To maximise your chances of being effective in achieving positive change, you should combine a sound understanding of systems approaches with well-developed intervention skills.

This in turn requires a clear conception of the role of the systems practitioner as ‘consultant’, of their relationships with stakeholders, especially the ‘client’, and the nature of the practitioner’s influence on the organisations they seek to transform.

Drawing on Flawless Consulting, Barry Oshry’s Organic Systems Framework, and more, Consulting for Systems Practice Interventions emphasises a collaborative approach and equal responsibility between the intervention practitioner and the client, navigating a path between the twin traps of ‘consultant as boss’ and ‘consultant as servant’.

These courses are relevant to anyone — consultant or not! — who is engaging in organisational change.

Trainer
These courses are delivered by Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.

Pricing Info

£250 +VAT

To enquire please go on this link: https://www.systemspractice.org/courses/ics1b-consulting-systems-practice-interventions-b-core-05d

ICS1a Consulting for Systems Practice Interventions — (a) Foundation (0.5d)

This course will provide learners with key principles and a structure for interventions. Topics covered include:

  • The five phases of the consultative process;
  • ‘Techniques are not enough’: relationships in consulting;
  • Dealing with ‘the space of service’;
  • Setting up a clear ‘contract’ for interventions — including triangular and rectangular contracting;
  • Authenticity and setting your assumptions;
  • The client behind the client and the problem behind the problem;

To maximise your chances of being effective in achieving positive change, you should combine a sound understanding of systems approaches with well-developed intervention skills.

This in turn requires a clear conception of the role of the systems practitioner as ‘consultant’, of their relationships with stakeholders, especially the ‘client’, and the nature of the practitioner’s influence on the organisations they seek to transform.

Drawing on Flawless Consulting, Barry Oshry’s Organic Systems Framework, and more, Consulting for Systems Practice Interventions emphasises a collaborative approach and equal responsibility between the intervention practitioner and the client, navigating a path between the twin traps of ‘consultant as boss’ and ‘consultant as servant’.

These courses are relevant to anyone — consultant or not! — who is engaging in organisational change.

Trainer
These courses are delivered by Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.

Pricing Info

£250 +VAT

To enquire please go on this link: https://www.systemspractice.org/courses/ics1a-consulting-systems-practice-interventions-foundation-05d

Link Collection:

My Weekly Blog post:

My journey begins with diving into my dad’s Sci-Fi collection at a tender age, immersing myself in worlds crafted by Saberhagen, Asimov, Heinlein, and others, alongside my mom’s intellectually stimulating reads. Star Wars added its spark to my imagination. School was a battleground where I stood as an outsider, finding solace in academic prowess and the mentorship of Mr. Davey, who fueled my love for mathematics. University life in Manchester coincided with the Madchester scene, but I found myself wandering in rain-soaked streets, absorbed in Del Amitri tunes. Oxford beckoned, but my gap year became a transformative experience in caregiving. This eclectic mix of experiences led me to delve into philosophy, politics, and economics, sparking a passion for organizational dynamics. Life’s twists, from joining a benign cult to familial upheavals, shaped my perspective. Today, the thrill of insight and the challenges of public service fuel my journey as a consultant, trainer, and facilitator, albeit with a hint of seasoned skepticism. What’s your pivotal influence?

How did you come to do what you do, thinking in the way you do?

Methodological Pluralism in Practice: A systemic design approach for place-based sustainability transformations — Patrick et al (2024)

Haley Fitzpatrick, Haley.Fitzpatrick@aho.no, Tobias Luthe, Birger Sevaldson

Haley Fitzpatrick, Tobias Luthe, and Birger Sevaldson explore methodological plurality and integrate quantitative scientific methods with participatory gigamapping and embodied practices. This longitudinal design inquiry engaged with communities undergoing sustainability transformations across three mountain regions: Ostana, Italy; Hemsedal, Norway; and Mammoth Lakes, California. The authors identify the need for contemplative and psychological practices in systemic design that focus on inner resilience.

DOWNLOAD ARTICLE PDF

VOLUME 2 | 2023–2024

https://doi.org/10.58279/v2000

© 2024 Author, published by the Systemic Design Association
Open Access article published under the CC-BY-NC-ND 4.0 International License

CITATION (APA)

Fitzpatrick, H., Luthe, T., & Sevaldson, B. (2024). Methodological Pluralism in Practice: A systemic design approach for place-based sustainability transformations. Contexts — The Systemic Design Journal, 2. https://doi.org/10.58279/v2003

Article Contents show

https://systemic-design.org/contexts/vol2/methodological-pluralism

Does anyone know the origin of describing cybernetics as ‘antidisciplinary’ or an ‘antidiscipline’? (And a nice paper by Andrew Pickering)

Ontology and Antidisciplinarity

Andrew PickeringIn Andrew Barry & Georgina Born (eds.)

Interdisciplinarity: Reconfigurations of the Social and Natural Sciences. Routledge. pp. 209 (2013)

Andrew Pickering, 9 Ontology and Antidisciplinarity — PhilPapers

https://philpapers.org/rec/PICOA

This is hilarious. h/t @riskybusiness
Ultimately, of course, what we need is AI bots ‘trained’ to negotiate with hackers….

Ransomware gang’s new extortion trick? Calling the front desk | TechCrunch

TechCrunch · 1d Ransomware gang’s new extortion trick? Calling the front desk | TechCrunch Ransomware gangs are increasingly calling up victim organizations to extort and intimidate rank-and-file employees.

Your Brain Is Not an Onion With a Tiny Reptile Inside — Joseph Cesario, David J. Johnson, Heather L. Eisthen, 2020 https://journals.sagepub.com/doi/full/

FirstMark | 2024 MAD (ML/AI/Data) Landscape

https://mad.firstmark.com/

seems timely
IWMW 2013: Web Managers In A Double Bind https://bit.ly/3TBqWqG

Apr 06, 2024 at 02:22 PM·

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