Transduction — leading transformation — Issue #131
This week:
- Upcoming Events
- Systems and Complexity in Organisation
- Cybernetics
- Government
Upcoming Events:
SE Stakeholder Engagement — Productive Conversations (0.5d)
This training programme could equally be called ‘honest conversations’, ‘difficult conversations’, ‘constructive conversations’, or ‘challenging conversations’.
Fundamental to the success and flavour of organisational life — and systems practice interventions — are the quality of conversations we are able to have. If we can develop an honest and shared attempt to get at shared understanding — shared ‘truth’ if you like — or at least to fully appreciate each others’ understanding — then we can make true progress.
This interactive session will:
- Discuss different types of feedback / difficult conversation
- Understand how the brain rationalises and protect us
- Increase awareness of our own habits and perceptions
- Prepare and plan for a difficult conversation
- Have effective performance conversations
- Learn how to respond / look after yourself in the moment
And help you to have productive conversations even when it seems most unlikely. You will need to bring a record of an ‘unproductive’ conversation you have had, or fear having, and be prepared to work with others around it and other examples. You will end the session with the ability to surface more productive conversations even when it is difficult.
Trainer
These courses are delivered by Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.
Pricing Info
£250 +VAT
To enquire please go on this link: https://www.systemspractice.org/courses/ise-stakeholder-engagement-productive-conversations-05d
ILG Large Group Interventions (1.0d)
In a classic 2005 article, ‘Techniques to Match our Values’, Weisbord set out the ‘learning curve’, with a movement from ‘experts solve problems’ to ‘’everybody’ solves problems’ to ‘experts improve whole systems’ to ‘’everybody’ improves whole systems’. Inherent in the development of systems practice from the start has been recognition of ‘the whole’, which comes in various forms from group dynamics to organisational viability.
This programme will give an overview of intervention approaches which ‘bring whole systems into the room’ rather than have a few experts work on individual issues. We will look at some of the history and the wide range of interventions that have been developed, and provide an overview of some of the most interesting.
We will compare and contrast these approaches and provide ‘ways in’ to consider when, and which, large group intervention might be an appropriate part of a systems practice intervention.
Trainer
These courses are delivered by Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.
Pricing Info
£500 +VAT
To enquire please go on this link: https://www.systemspractice.org/courses/ilg-large-group-interventions-10d
ICS3 Workshop Design (0.5d)
This module provides learners with an understanding of the design of workshops and relevant considerations, taking into account the potentially very different contexts and definitions of what a ‘workshop’ is. It introduces a range of tools and approaches for workshop design, building on the facilitation module. It gives tools to consider evaluation and learning about workshop design, and compares various approaches, enabling learners to better select and apply appropriate workshop design approaches to their context.
A workshop can be distinguished from a meeting (though the boundaries may be blurry at times), by some of the following indicators:
- intensive discussion and activity, designed to progress thinking and planning
- intentionally designed activities (rather than simply an agenda), or flow
- an impact focus, usually above and beyond just a discussion or decision — some kind of output taking an intervention or initiative forward
An alternative use of the work, to workshop (something), refers to taking a product or idea into a period of intense focused experimentation and development, often bringing in fresh or different perspectives than the original developers of the product or idea. This is of course closely related, but implies some partly-developed ‘content’ as the workshop focus, as opposed to simply a product or idea. In either case, some input is expected to a workshop, whether process, content, or both.
The learning will cover:
- What a workshop is
- Where and when we might use a workshop
- A range of tools and approaches
- How to appropriately select an approach, and design a workshop to fit the requirements in context
- The importance of reflection and how to evaluate and build a learning loop
- Workshop design tools, core and conceptual
This is a very practical, hands-on course based on you creating an initial workshop design from your context, using sources offered, and sharing and discussing it in the session.
This course complements the course on Facilitation for systems practice interventions, though they can be done independently or in any order.
Trainer
These courses are delivered by Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.
Pricing Info
£250 +VAT
To enquire please go on this link: https://www.systemspractice.org/courses/ics3-workshop-design-05d
ICS2 Facilitation Skills for Systems Practice Interventions (0.5d)
This course provides learners with an understanding of the facilitation relationship in the context of systems intervention itself, and of the challenges it brings. It introduces a range of tools and practices for facilitation and provides guidance on workshop planning. Finally, it compares various approaches to facilitation, enabling learners to develop a stronger sense of the kind of facilitator they want to be.
Topics covered include:
- The facilitraining rainbow — where do you stand?
- Divergence, emergence, convergence;
- Differentiation and integration method;
- Adaptive change;
- Facilitation for ‘robust systems’;
- Session planning and session flow;
- The perceptual positions;
- Ground rules for workshops and ways into partnership;
- Maintaining your authenticity;
- Peter Block’s ‘six conversations that matter’;
- Chris Corrigan’s ‘seven little helpers’;
- Hosting and guiding and/or customer services;
- Context cues;
- History and three futures;
- Power tools and making concrete — Naming The Thing.
Trainer
These courses are delivered by Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.
Pricing Info
£250 +VAT
To enquire please go on this link: https://www.systemspractice.org/courses/ics2-facilitation-skills-systems-practice-interventions-05d
ICS1b Consulting for Systems Practice Interventions — (b) Core (0.5d)
This course provides learners with a deeper understanding of:
- Discovery and research into the client system;
- Power questions, layers of analysis, and objectifying ‘the system’;
- Research and action-based approaches;
- Third-party and whole systems approaches;
- Maintaining the balance of responsibility for deep engagement;
- Structuring analysis and feedback, developing commitment;
- Choosing dirty or clean consulting.
To maximise your chances of being effective in achieving positive change, you should combine a sound understanding of systems approaches with well-developed intervention skills.
This in turn requires a clear conception of the role of the systems practitioner as ‘consultant’, of their relationships with stakeholders, especially the ‘client’, and the nature of the practitioner’s influence on the organisations they seek to transform.
Drawing on Flawless Consulting, Barry Oshry’s Organic Systems Framework, and more, Consulting for Systems Practice Interventions emphasises a collaborative approach and equal responsibility between the intervention practitioner and the client, navigating a path between the twin traps of ‘consultant as boss’ and ‘consultant as servant’.
These courses are relevant to anyone — consultant or not! — who is engaging in organisational change.
Trainer
These courses are delivered by Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.
Pricing Info
£250 +VAT
To enquire please go on this link: https://www.systemspractice.org/courses/ics1b-consulting-systems-practice-interventions-b-core-05d
ICS1a Consulting for Systems Practice Interventions — (a) Foundation (0.5d)
This course will provide learners with key principles and a structure for interventions. Topics covered include:
- The five phases of the consultative process;
- ‘Techniques are not enough’: relationships in consulting;
- Dealing with ‘the space of service’;
- Setting up a clear ‘contract’ for interventions — including triangular and rectangular contracting;
- Authenticity and setting your assumptions;
- The client behind the client and the problem behind the problem;
To maximise your chances of being effective in achieving positive change, you should combine a sound understanding of systems approaches with well-developed intervention skills.
This in turn requires a clear conception of the role of the systems practitioner as ‘consultant’, of their relationships with stakeholders, especially the ‘client’, and the nature of the practitioner’s influence on the organisations they seek to transform.
Drawing on Flawless Consulting, Barry Oshry’s Organic Systems Framework, and more, Consulting for Systems Practice Interventions emphasises a collaborative approach and equal responsibility between the intervention practitioner and the client, navigating a path between the twin traps of ‘consultant as boss’ and ‘consultant as servant’.
These courses are relevant to anyone — consultant or not! — who is engaging in organisational change.
Trainer
These courses are delivered by Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.
Pricing Info
£250 +VAT
To enquire please go on this link: https://www.systemspractice.org/courses/ics1a-consulting-systems-practice-interventions-foundation-05d
Link Collection:
My Weekly Blog post:
In management cybernetics, we navigate five pivotal challenges in organising public services. These include addressing citizen needs adequately, ensuring seamless coordination among services, understanding and allocating resources effectively, fostering continuous learning and adaptation, and maintaining a consistent purpose amidst complexity. To achieve transformation, we must enhance our capacities while addressing governance concerns, particularly by addressing the apprehensions of decision-makers. Broadly, cybernetics prompts reflection on feedback loops, control mechanisms, and learning processes inherent in organisational change. My “five worlds model” simplifies the Viable Systems Model to aid comprehension. To make public services effective, we must prioritise meeting citizen needs, seamless coordination, resource allocation, continuous learning, and maintaining a clear purpose. These principles apply across different organisational levels and missions.
How can we apply cybernetics to public service transformation
John McCarthy and the ‘AI’ schism from ‘cybernetics’ — links for reference
[Drawn to my attention by John Siegrist on this blog from Felix Hovespian]
John McCarthy Tue Jun 13 03:06:03 PDT 2000
https://www-formal.stanford.edu/jmc/reviews/bloomfield/bloomfield.html
(From his interesting and very 90s website https://www-formal.stanford.edu/jmc/)
pdf of the same: http://jmc.stanford.edu/artificial-intelligence/reviews/bloomfield.pdf
A book review, in which he says
Schopman mentions many influences of earlier work on AI pioneers. I can report that many of them didn’t influence me except negatively, but in order to settle the matter of influences it would be necessary to actually ask (say) Minsky and Newell and Simon. As for myself, one of the reasons for inventing the term “artificial intelligence” was to escape association with “cybernetics”. Its concentration on analog feedback seemed misguided, and I wished to avoid having either to accept Norbert (not Robert) Wiener as a guru or having to argue with him. (By the way I assume that the “Walter Gibbs” Schopman refers to as having influenced Wiener is most likely the turn-of-the-century American physicist Josiah Willard Gibbs, though possibly McCulloch’s colleague Walter Pitts). Minsky tells me that neither Wiener nor von Neumann, with whom he had personal contact, influenced him, because he didn’t agree with their ideas. He does mention influence from Rashevsky, McCulloch and Pitts.
__
On his own thread, Felix Hovespian had responded:
“Most of what is called hashtag#artificialIntelligence today is based on 1st order hashtag#cybernetics, and therefore it’s very like hashtag#behaviorism.
It doesn’t take into account what the intelligence has to do in order to hashtag#observe, to construct, to hashtag#think … ”
[ Ernst von Glasersfeld and a History of Cybernetics,
IFSR Quarterly — now only on LinkedIn
[Email newsletter being discontinued in favour of LinkedIn]
The IFSR Quarterly informs you of the latest developments in the systems community.
ONLINE ZOOM SEMINAR, THIRD OF FOUR SEMINARS IN THE SERIES ‘SOCIETY, TECHNOLOGY AND THE HUMAN-MACHINE INTERFACE’.
Reframing Technological Displacement of Labour: Insights from Social System Theory
Tuesday 14th May 2024, 13.00–15.00 London Time, online via Zoom
To attend and receive zoom access details, please sign up using the below link. Participation is free of charge.
Abstract:
Approaches to the technological displacement of labour have traditionally been oriented towards critical theory, often overemphasising the cultural or economic aspects of capitalism. These approaches frequently lead to moral judgments of the process. In contrast, this lecture explores the concept of technological displacement of labour through the lens of Social System Theory, particularly drawing on the work of Niklas Luhmann. It is argued that technology, while viewed as a self-sufficient system, operates within a complex web of social systems, influencing and being influenced by them. Luhmann’s theories of autopoiesis and operational closure serve as the foundation for understanding how organisations, as autopoietic systems, interact with technology. The paper emphasises that technological displacement is not a direct result of technological advancement or monopolised by the capitalist exploitation of labour, but rather the outcome of organizational decisions within the context of their internal and external environments, especially in contemporary organisations. It challenges traditional views by suggesting that change within organisations stems from their internal dynamics and decision-making processes, rather than from external technological pressures. It contributes to the discourse by highlighting the importance of organisational self-reflection and adaptation in navigating the challenges posed by technological advancements.
Speaker biography:
Dr. Erik Brezovec is an Assistant Professor at the University of Zagreb, Faculty of Croatian Studies. Within the Department of Sociology, he is the head of the courses on Sociological Theory II, Contemporary Sociological Theory, Contemporary Social Theory, Phenomenological Sociology, and Sociology of Health and Illness. His main areas of interest are meta-sociology, sociological theory, and the sociology of knowledge. Utilising his approaches, he studies various areas of social reality; one of his main areas of focus is the social aspects of alcohol consumption in Croatia. He has published over 30 scientific articles and one monograph and has participated in more than 20 conferences.
Spin-off activity | Online seminar | Society, Technology and Luhmann — Luhmann Conference
Jim Rutt Show — EP 227 Stuart Kauffman on the Emergence of Life
[There’s a reason Kauffman is an OG in this field — and even though I have increasingly less patience/excitement for discussions of the origins of life, life in the galaxy etc, this goes from (before) autocatalytic sets*, where a network of molecules mutually catalyze each other’s formation, to broader questions about the conditions and processes that facilitate life, potentially applicable across the universe, and broader concepts of complexity and evolution, economics technology etc.
*Wasn’t there a group of cyberneticians who palled around calling themseles ‘The Autocatalytic Set’?]
Main show link, with transcript etc https://www.jimruttshow.com/stuart-kauffman-2
