We put as much thought into our learning design and delivery as we do into content at the The Public Service Transformation Academy.
What has your best experience of development been?
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We’re trying to help people get better outcomes for citizens and communities, whether they are in management of a new blood testing services for pregnant women, using mainly the private sector — or helping the whole community to get more fit and active.
If you’re in the public sector right now, you have my sympathies — I think it’s wonderful that people are still striving for creativity after the crushing austerity of the last 14 years.
That’s why we blend a bunch of things into our offers:
- people who have ‘been there and done that’ to learn from, and with
- work with colleagues in the room, learning from each other and comparing contexts
- action learning support from us and from other participants
- an online Virtual Learning Environment to pull it all together
and, most importantly, putting the ideas into practice as you go — designing and implementing hundred-day plans that help you to put learning into practice — safely — to support your day job.
And our eight aspects of commissioning model, developed for the Local Government Association, takes into account:
1 models and tactics — work that actually focuses on what makes a difference on the ground
2 commissioning process — technically excellent, clear, and robust
3 dealing dynamically with policy and compliance
4 generating information, insight, and innovation
5 a user and outcome-centred focus
6 building capacity, capability, and confidence in markets, voluntary and community sector, communities, and people
7 building relationships and organisations across your locality
8 designing a whole system that means people need less help, can better care for themselves, and are in a community and setting that supports them
We have some exciting courses coming up:
- commissioning sampler sessions
- ten-step introduction to outcomes-based commissioning for police and crime commissioners
- a new round of our popular contract management programme
- and two new National Commissioning Academies
I’d love to hear from you — what’s your best experience of a development programme — and what made it so special?